MD-102 · Manage and maintain devices

Perform remote actions on devices

Objective 2.4 · Perform remote actions on devices.

6 learning blocksNext: about 18 minutes12 key conceptsPreview · not independently reviewed
ProgressNot started0/6 blocks learned and checked
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Continue your lesson

Trace device identity, enrollment, assignment, policy evaluation, deployment, and reporting as separate stages.

0/6blocks complete
Block 1 of 6

Compare Collect diagnostics · Intune troubleshooting pane

Current · 18 min
Learn with your providerOpen a provider lesson below, then return to try four related questions.
Optional concept notes

Collect diagnostics

Requests supported endpoint logs and management data for remote troubleshooting.

Intune troubleshooting pane

Shows a selected user's managed devices assignments and enrollment information.

Your sessionabout 18 minutes

Complete one provider lesson, then answer four related questions. That is enough for today; more practice is optional.

Block 2 of 6

Compare Sync remote action · Restart remote action · Wipe remote action · Retire remote action

15 min
Optional concept notes

Sync remote action

Requests that an enrolled device check in and retrieve current Intune policy.

Restart remote action

Sends a managed command that restarts a supported endpoint.

Wipe remote action

Factory-resets a managed device and removes organizational and personal data according to options.

Retire remote action

Removes managed company data and Intune management while preserving personal data where supported.

Your sessionabout 15 minutes

Complete one provider lesson, then answer four related questions. That is enough for today; more practice is optional.

Block 3 of 6

Compare Bulk remote action · Remote lock · Defender security-intelligence update

15 min
Optional concept notes

Bulk remote action

Sends one supported management action to a selected set of managed devices.

Defender security-intelligence update

Requests current Microsoft Defender Antivirus intelligence on managed endpoints.

Remote lock

Locks a supported managed device so local access requires the configured unlock method.

Your sessionabout 15 minutes

Complete one provider lesson, then answer four related questions. That is enough for today; more practice is optional.

Block 4 of 6

Understand BitLocker key rotation

8 min
Optional concept notes

BitLocker key rotation

Replaces a disclosed recovery password with a new key stored for the managed device.

Your sessionabout 8 minutes

Complete one provider lesson, then answer four related questions. That is enough for today; more practice is optional.

Block 5 of 6

Understand Local administrator password rotation

8 min
Optional concept notes

Local administrator password rotation

Requests a new managed Windows LAPS password for the selected device.

Your sessionabout 8 minutes

Complete one provider lesson, then answer four related questions. That is enough for today; more practice is optional.

Block 6 of 6

Understand KQL device query

10 min
Optional concept notes

KQL device query

Retrieves supported real-time device information for focused remote investigation.

Your sessionabout 10 minutes

Complete one provider lesson, then answer four related questions. That is enough for today; more practice is optional.

No setup required

Practice the reasoning here

Build a small fictional pilot. Map each user, device, group, policy, and report before deciding where a failed deployment should be repaired.

  1. State the expected result before changing or testing anything.
  2. Name the observation, command, log, or report that would confirm it.
  3. Explain why the closest alternative does not fit the same requirement.
Your next milestone

Check the whole objective

This unlocks objective 2.4 for recall. The latest checkpoint needs 70% or higher; a lower result puts the lesson back near the front of your timeline.

One lesson at a time.Your block checks prepare you for this milestone. A score of 70% or higher advances the course; finishing a practice session completes your daily goal.
Official blueprint references
Official Endpoint Administrator certification overviewMicrosoft ↗Official MD-102 study guideMicrosoft ↗