Account, sign-in, or broken page
Include the page address, what you expected, what happened, and the browser or device you used. Screenshots are useful after removing personal information.
Preview support[email protected]
Help with ITForMe
Support
The founding preview is supported on a best-effort basis. Do not include passwords, OAuth tokens, MFA secrets, or recovery codes in a message.
Order, payment, or refund
If you have an order, include the ITForMe order reference shown on its status page. Never email a card number, security code, Stripe secret, or identity document. Refund eligibility follows the policy version saved with that order.
Billing support[email protected]
Question or lesson correction
For a quiz question, use “Report a content issue” on the session review page. Your proposal goes to the public review queue with the content version you saw; it does not change the answer key automatically. For a lesson, use “Report an issue with this lesson.” Lesson reports are private to you and the review team.
Open community review →Privacy or account-data request
You can download a complete account archive or delete your account from Account after signing in again through your sign-in provider. Use the privacy contact when those controls are inaccessible or for another privacy request.
Privacy[email protected]
Security concern
Do not test against another learner or production data. Send a concise reproduction privately to support so it can be contained and investigated.